Air Carriage LLC
Privacy Policy
Last updated: October 22, 2026
This policy explains how Air Carriage LLC handles information through this website and customer inquiries about our Albuquerque balloon rides.
Information you provide
Our contact form collects your name, email address, and message. We use this information to respond to your inquiry and continue customer communications. Please do not include payment details or sensitive personal information in the form.
Email and historical records
Contact-form messages are sent through Hostinger email to our Yahoo mailbox. These email providers process and store communications as part of delivering their services.
We retain customer communications in email mailboxes for historical records and ongoing correspondence. We do not apply a fixed automatic deletion period to these emails.
Website security and reCAPTCHA
We use Google reCAPTCHA to help detect automated submissions and protect the contact form from spam and abuse. Google processes technical and interaction information for this security service, including browser and device signals. reCAPTCHA uses a security cookie to support its risk analysis.
Our website and service providers may also process technical information, such as IP addresses and request details, to deliver and secure their services.
Website analytics
We use Google Analytics to understand visits, page views, and how visitors interact with our website. It may use cookies and process technical information such as browser and device details, referring websites, and interactions. We use these reports to improve the website.
Our analytics integration does not send contact-form names, email addresses, or messages to Google Analytics. Learn more about how Google uses information from sites that use its services.
Bookings and waivers
Bookings are handled through FareHarbor, and electronic waivers through Smartwaiver. Information you provide in those services is processed through their systems. Review the privacy notices provided by each service when booking or completing a waiver. Payment details are not collected through our contact form.
Privacy questions
For questions about your information, or to request access, a correction, or deletion of customer communications, contact Air Carriage LLC at hotairart@yahoo.com or (505) 604-9549. We will review your request, including any records we need to retain.
Policy updates
We may update this policy when our website or information practices change. The date above identifies the latest revision.
